Crisis and Emergencies

I am not insured to offer a crisis or emergency service.

It is understandable that you may experience distress at times but if you need to speak to someone immediately please contact either

  • Your GP
  • Connection Helpline for Dorset  0800 652 0190
  • NHS direct by dialing 111
  • The Samaritans by dialling 116 123
  • Text the word ‘SHOUT’ to 85258 and you will start a conversation with a trained Shout Volunteer, who can help if you’re struggling to cope and need mental health support
  • Click the emergency link at the top right on the Steps 2 Wellbeing website

or go to your local A&E department. In dire emergency call 999 for an ambulance.

Other Sources of Help

There are free helpful apps on Android and iPhone such as

  • Calm that aims to improve sleep, reduce anxiety, manage stress and improve focus
  • Headspace for guided meditation and mindfullness
  • distrACT with information and links for people who self-harm and may feel suicidal
  • Stair Coach to help with managing emotions and relationships 

What else?

  • Dorset NHS Steps 2 Wellbeing 0800 484 0500
    • Poole, Bournemouth and Christchurch This email address is being protected from spambots. You need JavaScript enabled to view it.
    • Other parts of Dorset This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Southampton NHS Steps 2 Wellbeing: 0800 612 7000
    • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • My GP – 01202 521111

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